COM007 - Team Communication and Collaboration: Building High-Performing, Empowered Teams

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Overview:

This program focuses on enhancing team communication and collaboration skills to foster high-performing, empowered teams. Participants will explore the dynamics of teamwork, learn effective communication strategies, and develop practical skills to improve collaboration within their teams. Through interactive exercises, group discussions, and real-world case studies, attendees will gain insights into building trust, managing conflicts, and leveraging diverse strengths to achieve collective goals.

Who is it for?

This course is designed for:

• Team leaders and managers seeking to enhance their team's communication and collaboration skills.
• Members of cross-functional teams looking to improve teamwork and collective performance.
• HR professionals and organizational development practitioners interested in team dynamics.
• Anyone interested in fostering a culture of collaboration and high performance within their organization.

What will we learn?

• Understand the principles of effective team communication and collaboration.
• Develop skills for building trust and rapport among team members.
• Learn techniques for managing conflicts constructively within teams.
• Explore strategies for leveraging team diversity to enhance problem-solving and creativity.
• Gain insights into fostering a culture of collaboration and accountability.

What will it cover?

1. Introduction to Team Dynamics

• Understanding the importance of effective communication in teamwork
• Exploring the stages of team development (forming, storming, norming, performing, adjourning)
• The role of individual contributions in team success

2. Building Trust and Rapport

• Techniques for establishing trust within teams
• The impact of psychological safety on team performance
• Interactive exercises: Building rapport through team-building activities

3. Effective Communication Strategies

• Understanding different communication styles and their impact on teamwork
• Techniques for clear and concise communication in team settings
• Group discussions: Sharing best practices for effective communication

4. Active Listening and Empathy in Teams

• The importance of active listening in fostering collaboration
• Techniques for demonstrating empathy and understanding among team members
• Role-playing scenarios: Practicing active listening and empathetic responses

5. Managing Conflicts Constructively

• Understanding common sources of conflict in teams
• Techniques for conflict resolution and constructive feedback
• Case study analysis: Real-world examples of conflict resolution in teams

6. Leveraging Diversity for Team Success

• Recognizing and valuing diverse perspectives and strengths within teams
• Strategies for inclusive collaboration and decision-making
• Workshop: Developing action plans for leveraging team diversity

7. Setting Team Goals and Accountability

• The importance of setting clear, collective goals for team success
• Techniques for creating a shared vision and aligning individual contributions
• Group activity: Collaboratively setting SMART goals for the team

8. Collaboration Tools and Techniques

• Overview of tools and technologies that enhance team collaboration
• Best practices for using collaboration tools effectively
• Hands-on session: Exploring collaborative tools and platforms

9. Cultivating a Culture of Collaboration

• Strategies for fostering a culture that encourages open communication and teamwork
• The role of leadership in promoting collaboration and accountability
• Discussion: Identifying barriers to collaboration and strategies to overcome them

10. Reflection and Action Planning

• Recap of key concepts and skills learned throughout the program
• Personal reflection: Participants identify areas for improvement in their team's communication and collaboration
• Action planning: Outlining steps to implement effective team communication strategies in their teams